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Kaseya VSA VS GLPI

Compare Kaseya VSA VS GLPI and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Kaseya VSA logo Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

GLPI logo GLPI

GLPI is the Information Resource-Manager with an additional Administration- Interface.
  • Kaseya VSA Landing page
    Landing page //
    2023-05-09
  • GLPI Landing page
    Landing page //
    2023-10-18

Kaseya VSA features and specs

  • Comprehensive Remote Monitoring and Management
    Kaseya VSA provides a complete suite of tools for remote monitoring and management, allowing technicians to oversee and manage IT infrastructure remotely, which can greatly enhance efficiency.
  • Automation Capabilities
    The platform offers robust automation features for repetitive tasks such as patch management, software deployment, and monitoring, which can save time and reduce human errors.
  • Scalability
    Kaseya VSA is scalable and can support a variety of enterprise sizes, making it a suitable choice for small businesses as well as large corporations.
  • Integrated Ticketing and Workflow
    The integration of ticketing systems and workflows helps streamline IT service management and enhances communication between IT staff and users.
  • Security Features
    The software includes various security features such as antivirus, anti-malware, and endpoint detection and response capabilities, enhancing the overall security posture of the IT environment.
  • Customizable Dashboards and Reporting
    Kaseya VSA offers customizable dashboards and reporting tools, enabling administrators to tailor their views and reports to focus on the most relevant metrics and data for their operations.

Possible disadvantages of Kaseya VSA

  • Complexity
    Due to its wide range of features and capabilities, Kaseya VSA can be complex to learn and manage, requiring a considerable amount of time to fully understand and utilize.
  • Cost
    Kaseya VSA can be relatively expensive compared to some alternative RMM solutions, which may be a barrier for smaller businesses with limited budgets.
  • Performance Issues
    Some users have reported performance issues, such as slow response times and occasional system crashes, which can affect productivity.
  • Support and Customer Service
    There have been mixed reviews regarding Kaseya’s support and customer service, with some users citing delayed responses and difficulty in resolving issues.
  • Initial Setup Complexity
    The initial setup and configuration of Kaseya VSA can be challenging and time-consuming, requiring a significant level of technical expertise.
  • User Interface
    Some users find the user interface to be outdated and less intuitive compared to more modern RMM solutions, which can affect user experience.

GLPI features and specs

  • Open Source
    GLPI is open-source software, making it free to use and customizable according to specific needs. This allows organizations to modify the software to better fit their processes without incurring licensing fees.
  • Comprehensive IT Asset Management
    GLPI offers extensive features for IT asset management, including inventory management, software tracking, and hardware diagnosis, which help organizations keep track of their IT resources efficiently.
  • Community Support
    Being an open-source project, GLPI benefits from a broad community of users and developers who contribute plugins, extensions, and support, offering a range of options for enhancing its functionality.
  • Ticketing System
    GLPI comes with an integrated helpdesk ticketing system that streamlines the process of handling IT issues and requests, improving user support and communication within the organization.
  • Multi-language Support
    GLPI supports multiple languages, making it accessible to a global user base and allowing teams from different regions to use the software in their preferred language.

Possible disadvantages of GLPI

  • Complex Setup
    The initial setup and configuration of GLPI can be complex and time-consuming, requiring a good understanding of IT systems, which might be challenging for organizations without dedicated IT staff.
  • Performance Issues
    GLPI can experience performance issues as the number of managed assets and users grows, potentially requiring additional resources or optimization efforts to maintain efficiency.
  • User Interface
    While functional, the user interface of GLPI is often considered not as modern or intuitive as some other IT management tools, which might reduce user satisfaction or require additional training.
  • Limited Advanced Features
    Compared to some commercial IT management solutions, GLPI might lack certain advanced features or integrations, which could limit its effectiveness for some larger or more complex organizations.
  • Dependency on Community
    Relying on community support can lead to slower development cycles or delayed resolutions of issues, especially if specific problems are not widely experienced or addressed by the community.

Analysis of Kaseya VSA

Overall verdict

  • Kaseya VSA is generally considered a good option for businesses looking for a robust IT management solution. It offers a wide range of features that cater to the needs of different business sizes and industries. However, some users report a steep learning curve and a need for better customer support. Overall, if the features align with your business needs and you are prepared to invest time in learning the system, it can be a solid choice.

Why this product is good

  • Kaseya VSA is a comprehensive remote monitoring and management (RMM) solution designed for IT professionals and managed service providers (MSPs). It offers a variety of features such as automated IT management, patch management, network monitoring, and endpoint management. The platform is known for its scalability and integration capabilities, allowing businesses to streamline their IT operations efficiently.

Recommended for

    Kaseya VSA is recommended for managed service providers (MSPs) and mid to large-sized organizations that require an extensive IT management system. It is ideal for those who need comprehensive monitoring and automation capabilities and are looking to consolidate their IT operations into a single platform.

Analysis of GLPI

Overall verdict

  • Overall, GLPI is a robust and flexible solution for organizations looking for an open-source IT management tool. Its comprehensive feature set and active community support make it a valuable asset for businesses of all sizes.

Why this product is good

  • GLPI is considered a good tool for IT asset management and service desk management for several reasons. It is open-source, which means it's free to use and has a community of developers and users contributing to its development and improvement. It offers a comprehensive set of features, including inventory management, help desk management, software license tracking, and ITIL-compliant service management. The system is highly customizable and extendable, with various plugins available to enhance its functionality. Additionally, GLPI supports multiple languages and can be integrated with other systems, making it versatile for different organizational needs.

Recommended for

    GLPI is recommended for small to medium-sized enterprises (SMEs), educational institutions, and any organization looking for a cost-effective and customizable IT service management solution. It is particularly suitable for IT departments that need a comprehensive and integrable tool to manage their IT resources and support processes efficiently.

Kaseya VSA videos

+ Add

Introducing Kaseya VSA 9.5

More videos:

  • Review - Kaseya VSA RMM Vulnerability Exploited For Cryptocurrency Mining Attack... AGAIN!

GLPI videos

+ Add

Como Utilizar GLPI

More videos:

  • Review - Webinar: introduction to GLPI Network Cloud
  • Review - GLPI: Service Management software powered by open source.
  • Review - GLPI: inventory software at nuclear power plant in USA

Category Popularity

0-100% (relative to Kaseya VSA and GLPI)

Kaseya VSA

GLPI

Monitoring Tools
82 82%
Monitoring Tools
18% 18
IT Management
100 100%
IT Management
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kaseya VSA and GLPI

Kaseya VSA Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
Continuum provides the solution for enterprise-grade MSPs. Comodo One is a cloud-hosted solution and is best for small businesses. It is the only solution that is available for free. SolarWinds RMM and Kaseya VSA are best for small to large businesses.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Kaseya is an RMM tool that can monitor a remote network. Kaseya VSA monitors performance metrics such as uptime, CPU, memory, disk space, and more to track the performance of remote hardware. Network discovery catalogs devices throughout your network so you can view them in the Discovered Devices view.
Source: www.comparitech.com
8 Best RMM Software and Tools
Kaseya VSA is another popular RMM software in the MSP market. It is a unified cloud-based RMM solution with a strong emphasis on automation and security. Kaseya VSA can be configured to deploy software automatically, run patches/updates, and even resolve issues. You can also manage vulnerabilities, set control access with 2FA, manage backup & disaster recovery, AV &...
Source: www.pcwdld.com
Top IT Management Software 2021
One of the biggest threats to IT security is human error. How many email phishing attempts does your workplace see each week? Kaseya VSA recently acquired Graphus, so their IT management suite now contains a powerful email security and phishing defense platform. This keeps your network safer from attacks, and it frees up your IT department’s time to focus on other issues.
Source: www.itbusinessedge.com

GLPI Reviews

Best Free Asset Tracking Software
Since it's an open source service, the occasional bug or hiccup should be expected. If you need a more reliable version of GLPI, you can pay for a warranty that ensures a “stable and predictable performance” thanks to a team of techs. While the free version tracks unlimited assets, anyone who wants the paid version with warranty and support will need to pay for a plan tier...
Source: tech.co

What are some alternatives?

When comparing Kaseya VSA and GLPI, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

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