Kapture CRM VS Deskera

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Deskera is a market leader in smart cloud-based business management solution, trusted by over 100,000 users worldwide. With its big data backbone, Deskera offers a much-required industry tool that is designed to fulfill the business requirements of a wide range of industries which include manufacturing, trading, distribution, engineering, building and construction. It offers cloud-based software such as Enterprise Resource Planning [ERP], Customer Relationship Management [CRM], Human Resource Management System [HRMS] and Project Management [PM].