June Reviews

Freshservice Reviews

June mentions (8)

• Whom the Gods Would Destroy, They First Give Real-Time Analytics

  I think the point of real-time analytics is not to make product decisions but to get a sense of presence from your product and celebrate with your team. As an engineer on many teams shipping features I've found that it's somehow underwhelming to finally launch something after months of work. You launch and the only thing you get to celebrate is some donuts in the office and if something goes wrong a notification... - Source: Hacker News / 10 months ago

• I’ve roasted 850 landing pages in 2.5 years. Here are the 15 most common mistakes and how to fix them.

  Example: https://usefathom.com/ and june.so. Source: 11 months ago

• Launch HN: June (YC W21) – Product Analytics for B2B SaaS Companies

  Two and a half years ago my co-founder and I left our jobs on the product team at Intercom to try and build a startup. We went through YC and launched an analytics tool on top of Segment that allowed you to generate some pre-made reports for common product metrics (https://news.ycombinator.com/item?id=26155327 [1] https://www.fool.com/investing/2019/04/29/slack-relies-heavily-on-its-biggest-customers.aspx. - Source: Hacker News / 11 months ago

• A tale of product scoping and how we ended up taking two years to launch our own SDKs 📚 😂

  We heard that hundreds of times since we started june.so. Source: over 1 year ago

• Analytics explained by a 6 year old

  I'm a former PM who struggled way too much with this topic and recently launched an analytics platform called https://june.so. Source: almost 2 years ago

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago