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Judge.me VS HelpScout

Compare Judge.me VS HelpScout and see what are their differences

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The platform for exceptional customer service at scale. featured
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Judge.me logo Judge.me

Product reviews with free photos & videos for social proof

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Judge.me Landing page
    Landing page //
    2023-05-26

Judge.me helps you collect and display star ratings and reviews about your products and stores. Social proof from reviews and other user-generated content like photos and videos increases your conversion rate, organic traffic, and buyer engagement. Our photo and video reviews are free!

  • HelpScout Landing page
    Landing page //
    2023-07-14

Judge.me

Website
judge.me
Pricing URL
Official Judge.me Pricing
$ Details
freemium
Platforms
Shopify WooCommerce BigCommerce Squarespace
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Judge.me videos

+ Add

About Judge.me

More videos:

  • Tutorial - How to install Judge.me in 2 minutes
  • Tutorial - Get started with Judge.me Product Reviews
  • Tutorial - Judge.me Review Carousel: How to install the Review Carousel and showcase your best reviews
  • Tutorial - Judge.me Product Reviews Shopify App - Honest Review and Quick Tutorial by EcomExperts.io

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Judge.me and HelpScout)

Judge.me

HelpScout

Product Reviews
100 100%
Product Reviews
0% 0
Help Desk
0 0%
Help Desk
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Judge.me and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Judge.me and HelpScout

Judge.me Reviews

We have no reviews of Judge.me yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Judge.me seems to be a lot more popular than HelpScout. While we know about 37 links to Judge.me, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Judge.me mentions (37)

  • CRO Help
    Our reviews are based on the judge.me platform - We do have badges for that, but perhaps they are too easy to miss... Source: 5 months ago
  • ADO E-bike
    The website https://judge.me, which performs verification for the website https://www.adoebike.com/, hides negative reviews. Source: 10 months ago
  • What’s the best app for customer reviews for my store?
    TLDR - we recommend judge.me for smaller stores. All the core features at an affordable price (including approving before publishing). Source: 12 months ago
  • Need Free Plugin to Implement Product Schema on Shopify
    Assume you're talking about Rich Snippets for Google? If so, the free judge.me app (which is a reviews app and much better than the free Shopify one) also offers rich snippets with reviews. Source: about 1 year ago
  • Updated store, advice appreciated.
    I had them before. I took them off because I thought they didnt look legit. I imported them from aliexpress using judge.me. Source: about 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Judge.me and HelpScout, you can also consider the following products

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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