GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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HJSplit - HJSplit is a popular set of freeware file-splitting programs created by Freebyte.
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Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.