Software Alternatives & Reviews

JourneyFlow VS Smaply

Compare JourneyFlow VS Smaply and see what are their differences

JourneyFlow logo JourneyFlow

JourneyFlow is an app designed to help marketers and customer experience managers develop and visualize customer journeys.

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
  • JourneyFlow Landing page
    Landing page //
    2019-06-09
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

JourneyFlow

Pricing URL
-
$ Details
-
Platforms
-

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

JourneyFlow videos

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Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Category Popularity

0-100% (relative to JourneyFlow and Smaply)
Analytics
100 100%
0% 0
Customer Journey
0 0%
100% 100
Web Analytics
100 100%
0% 0
Marketing Platform
0 0%
100% 100

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What are some alternatives?

When comparing JourneyFlow and Smaply, you can also consider the following products

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

Uxpressia - Create customer journey maps, personas & impact maps online

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.