GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Based on our record, Joomla seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
What resources could someone who has achieved this, point me to. I once came across a development doc link on joomla.org I thought; I cannot seem to find it. I can only recently find this : https://docs.joomla.org/J3.x:Creating_a_Plugin_for_Joomla which is not how I remembered if it's done by plugin. Source: about 2 years ago
The forums found on joomla.org are great and there are tons of people there to help. Source: almost 3 years ago
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