Software Alternatives & Reviews

Jive Voice VS Freshcaller

Compare Jive Voice VS Freshcaller and see what are their differences

Jive Voice logo Jive Voice

Jive Voice enables conference calling by using a unique web link instead of dial-ins, PINs or downloads.

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • Jive Voice Landing page
    Landing page //
    2023-10-05
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Jive Voice

Website
jive.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Jive Voice videos

GoToconnect Review: Jive Voice Value is Value

More videos:

  • Review - JIVE VOICE EXPLAINED

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to Jive Voice and Freshcaller)
Communication
29 29%
71% 71
VoIP
41 41%
59% 59
Online Services
100 100%
0% 0
Call Center Software
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jive Voice and Freshcaller

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing Jive Voice and Freshcaller, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

CloudTalk - Work locally, grow globally

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.