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Jira Service Desk VS Zylo

Compare Jira Service Desk VS Zylo and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zylo logo Zylo

Zylo helps organizations optimize their SaaS investments by providing insights around Spend, Utilization, and User Feedback.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Zylo Landing page
    Landing page //
    2023-09-27

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Zylo videos

+ Add

Sony Ericsson Zylo Review

More videos:

  • Review - X-zylo review 600+ft!!!
  • Demo - X Zylo Review and Demo! Is it Magic?

Category Popularity

0-100% (relative to Jira Service Desk and Zylo)

Jira Service Desk

Zylo

Help Desk
100 100%
Help Desk
0% 0
SaaS Management
0 0%
SaaS Management
100% 100
Project Management
100 100%
Project Management
0% 0
Procurement Management
0 0%
Procurement Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Zylo

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Zylo Reviews

We have no reviews of Zylo yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zylo seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Zylo mentions (4)

  • Any Experience with Zylo or Torri
    Hi we want to decrease our cost of saas tools and thinking of buying saas manmagement platform. Short list is zylo and torri. https://zylo.com. - Source: Hacker News / about 1 year ago
  • Too much software - can this help
    Something similar to this already exists. Source: almost 2 years ago
  • Annoying problems to solve
    It's also called "SaaS management" or "software asset management" e.g. zylo.com bettercloud.com or blissfully.com. Source: over 2 years ago
  • Losing control and track of SaaS applications.
    I'm coming from the perspective of a smaller-medium sized business, so something really comprehensive/expensive like Zylo or Bettercloud might be overkill or simply not affordable unless you are enterprise-sized. For bigger companies though, it's the perfect solution and there are a lot of helpful features for big orgs. Source: over 2 years ago

What are some alternatives?

When comparing Jira Service Desk and Zylo, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Blissfully - Blissfully offers solutions to track, manage, and optimize SaaS spendings.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zluri - SaaS Management and Identity Governance Platform for IT Teams

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Torii - SaaS Management Software.

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