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Jira Service Desk VS Zerto

Compare Jira Service Desk VS Zerto and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zerto logo Zerto

Virtual replication & recovery solution
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Zerto Landing page
    Landing page //
    2023-09-22

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Zerto videos

+ Add

Zerto 8: New Product Features and Updates

More videos:

  • Review - Zerto Architecture in AWS
  • Demo - How to Recover from Ransomware with Zerto - 5 min Demo

Category Popularity

0-100% (relative to Jira Service Desk and Zerto)

Jira Service Desk

Zerto

Help Desk
100 100%
Help Desk
0% 0
Backup And Disaster Recovery
0 0%
Backup And Disaster Recovery
100% 100
Project Management
100 100%
Project Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Zerto

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Zerto Reviews

Veeam vs Zerto: Which Is Better?
Zerto claims that it can be implemented in as little as two hours. There are also Zerto professional service consultants who offer remote help to install Zerto Virtual Replication, with different levels of assistance available.
Source: rigorousthemes.com

What are some alternatives?

When comparing Jira Service Desk and Zerto, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CrashPlan - CrashPlan for Small Business backup software offers the best way to back up and store business & enterprise data securely - offsite, onsite & online in the Cloud.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ManageWP - ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Backblaze - Backblaze's remote backup automatically backs up your data to our secure datacenter.

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