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Jira Service Desk VS Workday

Compare Jira Service Desk VS Workday and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Workday logo Workday

Workday is an on‑demand financial management and human capital management software solution.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Workday Landing page
    Landing page //
    2023-05-07

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Workday videos

+ Add

Review of Workday HCM Software | Strengths and Weaknesses of Workday

More videos:

  • Review - Workday — An Independent HR Software Review
  • Review - Workday replaces your HR department

Category Popularity

0-100% (relative to Jira Service Desk and Workday)

Jira Service Desk

Workday

Help Desk
100 100%
Help Desk
0% 0
HR
0 0%
HR
100% 100
Project Management
100 100%
Project Management
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

Share your experience with using Jira Service Desk and Workday. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Workday

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Workday Reviews

The 10 BEST Employee Onboarding Software Options 2024
Workday HCM is a single, cloud-based solution for workforce planning, talent management, and employee experience, helping customers adapt and thrive in a changing world. Workday applications are built with artificial intelligence and machine learning at the core to help organizations around the world embrace the future of work. Workday is used by more than 10,000...
Source: usewhale.io
Top 17 Best Human Capital Management (HCM) Software Solutions
Workday offers enterprise-level software solutions for financial management, human resources, and planning.
Source: cllax.com
22 Best HR Management Software & Tools to Use in 2021
Taking advantage of modern technology, Workday is a cloud-based alternative to the classic ERP, in its simplicity and ease of use. Amongst other characteristics, users are also given absence monitoring, benefits management, as well as automatic reconciliation of bank statements.
Source: allthatsaas.com
5 BambooHR Alternatives to Test Drive Before You Buy
Companies that appreciate BambooHR’s modern user experience will be pleased with Workday’s clean interface. Workday is an innovative platform built for the modern workforce, and their technology aligns with current IT trends. Their beginning as an HCM platform provides human resources professionals with a system designed with the workforce and financials in mind, while their...
Source: technologyadvice.com

Social recommendations and mentions

Based on our record, Workday seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Workday mentions (4)

  • How do you apply for jobs and not waste your time?
    Dont apply if they use workday.com. Source: over 1 year ago
  • Workday tenant / community access
    There's a ton of great product information including recorded demos on workday.com. Source: over 2 years ago
  • Potential Career Change to Workday from CPA
    If you haven't already, check out workday.com to watch demos of the product. Lots out there to get a conceptual overview and understand the capabilities. Check out job opportunities at Workday, too. While consulting is a great career, there's also other options such as pre-sales and value management (example: helping put together value propositions for prospects wanting to justify Workday), business... Source: over 2 years ago
  • Experience Team Job Offer
    Hey I was recently extended an offer to join the experience team (training starts aug. 2) after 2 video interviews, having completed all tasks within workday.com, and passing Checkr's background check (came back Clear) but I have not received any further instructions on what to do next. Source: almost 3 years ago

What are some alternatives?

When comparing Jira Service Desk and Workday, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Paycom - Paycom is a Human Capital Management system that helps companies manage the complete employment life cycle, from recruitment to retirement.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paylocity - Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

ADP Workforce Now - ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

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