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Jira Service Desk VS Supportbench

Compare Jira Service Desk VS Supportbench and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Supportbench logo Supportbench

Supportbench is a customer service solution that delivers on your promises to customers.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Supportbench Landing page
    Landing page //
    2023-10-04

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Supportbench videos

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Supportbench Overview

Category Popularity

0-100% (relative to Jira Service Desk and Supportbench)

Jira Service Desk

Supportbench

Help Desk
94 94%
Help Desk
6% 6
Customer Support
87 87%
Customer Support
13% 13
Project Management
100 100%
Project Management
0% 0
Service Desk
100 100%
Service Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Supportbench

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Supportbench Reviews

We have no reviews of Supportbench yet.
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What are some alternatives?

When comparing Jira Service Desk and Supportbench, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Web Optimizer - IT Management

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CID - Cloud-based Computer Diagnostic App

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BeAnywhere Support Express - Get Live From the Cloud

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