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Jira Service Desk VS Sophos

Compare Jira Service Desk VS Sophos and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Sophos logo Sophos

Sophos develops products for communication endpoint, encryption, network security, email security and mobile security.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Sophos Landing page
    Landing page //
    2019-01-12

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Sophos videos

+ Add

Sophos Home Premium Antivirus Review

More videos:

  • Review - Sophos vs Malware
  • Review - Sophos Review & Performance Test

Category Popularity

0-100% (relative to Jira Service Desk and Sophos)

Jira Service Desk

Sophos

Help Desk
100 100%
Help Desk
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100
Project Management
100 100%
Project Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Sophos

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Sophos Reviews

Best pfSense Software Alternatives and Competitors
Sophos is a firewall with high efficacy for appliance, cloud, and virtual security. It is designed with an Xstream architecture that simultaneously protects your network systems and accelerates all application traffic. With Sophos UTM, all of your security needs can be met by a single device. You may pick and choose one of the Sophos UTM solutions and what kind of safety...
Source: www.zenarmor.com
Best free Linux router and firewall distributions of 2023
Sophos "XG Firewall" distribution has a very friendly user interface and is free for home use. However, we generally don't recommend it because it's not a system that Sophos itself promotes. Sophos' website seems to make it purposefully hard to find, and the community is very small. Sophos, in general, is an enterprise software company with one community product. It's not an...
Source: teklager.se
Top 7 pfSense Alternatives
Sophos is best known for its antivirus software. However, they make commercial router software as well as the home use firewall/router software, XG Sophos Firewall. Sophos has great malware protection. It functions as a standalone security appliance or as a traditional router/firewall combo.
Source: hometechhacker.com

Social recommendations and mentions

Based on our record, Sophos seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Sophos mentions (4)

  • Hitmanpro (need help)
    I found 2 websites after searching for hitamnpro, I have no idea which one is the real one, sophos.com or hitmanpro.com, would appriciate some help if you guys know the real website. Source: 12 months ago
  • Tips on Site-to-Site VPN redundancy
    I've read through a couple of threads on sophos.com, but I'm still not grasping it. Source: over 2 years ago
  • Why is Sophos so bad?
    Don't use any Chromium based browsers or just add sophos.com and your XG IPs to the security exclusions in the browsers. There are tracking cookies builtin ont he products so the browsers do cause some issues. Source: over 2 years ago
  • What software do you use to monitor your clients' devices and handle helpdesk tickets?
    With the amount of Ransomware attacks on the rise and all the buzz around it, hackers see a gold mine in phishing. Every MSP out there should be offering standalone phishing protection, detection and response solutions like those at... proofpoint.com / mimecast.com / phishprotection.com / sophos.com / cofense.com. Source: almost 3 years ago

What are some alternatives?

When comparing Jira Service Desk and Sophos, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Kaspersky Endpoint Protection - Kaspersky offers security systems designed for small business, corporations and large enterprises.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SentinelOne - Autonomous endpoint protection platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trend Micro - Trend Micro develops server security, cloud security, and small business content security solutions.

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