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Jira Service Desk VS ServiceM8

Compare Jira Service Desk VS ServiceM8 and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ServiceM8 logo ServiceM8

ServiceM8 (Service Mate) is cloud software that allows you to manage any service business. Manage jobs, produce mobile quotes and invoices on the go. Get Control.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • ServiceM8 Landing page
    Landing page //
    2022-07-07

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

ServiceM8 videos

+ Add

What is ServiceM8, An Overview of the ServiceM8 software

More videos:

  • Demo - ServiceM8 Introduction & Demo
  • Review - Elite Heating and Plumbing — ServiceM8 Customer Story

Category Popularity

0-100% (relative to Jira Service Desk and ServiceM8)

Jira Service Desk

ServiceM8

Help Desk
100 100%
Help Desk
0% 0
Field Service Management
0 0%
Field Service Management
100% 100
Project Management
100 100%
Project Management
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Jira Service Desk and ServiceM8. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and ServiceM8

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

ServiceM8 Reviews

The 6 best heating engineer software tools you should be choosing from in 2022
A big benefit of using ServiceM8 is the ability to add unlimited users at no additional cost. Which is great if your heating engineer business has a big team. But that's where the buck stops in terms of freebies. The big downside of using ServiceM8 is that their CRM is riddled with hidden costs.
Source: www.payaca.com

What are some alternatives?

When comparing Jira Service Desk and ServiceM8, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Tradify - Tradify is a Job Management software for the trade contractor it can track every job from quote to invoice, helps to stay on top of workflow by tracking the jobs and team at all times.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fergus - Job management software for plumbers & electricians

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