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Jira Service Desk VS Parakeet

Compare Jira Service Desk VS Parakeet and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Parakeet logo Parakeet

Cloud-based phone system with mobile app, designed for teams
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Parakeet Landing page
    Landing page //
    2023-09-21

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Parakeet videos

+ Add

Budgie Parakeet, The Best Pet Reptile?

Category Popularity

0-100% (relative to Jira Service Desk and Parakeet)

Jira Service Desk

Parakeet

Help Desk
97 97%
Help Desk
3% 3
Communication
0 0%
Communication
100% 100
Project Management
100 100%
Project Management
0% 0
Customer Support
92 92%
Customer Support
8% 8

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Parakeet

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Parakeet Reviews

We have no reviews of Parakeet yet.
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What are some alternatives?

When comparing Jira Service Desk and Parakeet, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

KronoDesk - KronoDesk is a web-based help desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SpiceCSM - Integration Platform as a Service for contact centers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

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