Software Alternatives, Accelerators & Startups

Jira Service Desk VS Paessler

Compare Jira Service Desk VS Paessler and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Paessler logo Paessler

PRTG Network Monitor is a network monitoring and infrastructure management tool. It lets network administrators monitor devices such as access points, routers and switches. Read more about PRTG.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Paessler Landing page
    Landing page //
    2023-09-16

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Paessler videos

Simplify Your Day With PRTG Network Monitor

More videos:

  • Review - Review Network Monitoring System (NMS) PRTG
  • Review - PRTG [Review + Maps]

Category Popularity

0-100% (relative to Jira Service Desk and Paessler)
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Project Management
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Paessler

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Paessler Reviews

Top 48+ Best Website Monitoring Software
Network monitoring software – PRTG | Paessler. Paessler offers highly powerful network monitoring software, focusing on Usability ✓ Excellent Price-Performance Ratio ✓. Get your free trial now!
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
PRTG Network Monitor from Paessler is a Linux performance monitoring software that uses sensors to monitor a single metric in your network (e.g., the traffic of a switch port, CPU load, or free drive space). You typically need about 5–10 sensors per Linux server.
Source: sematext.com
11 Best Wireshark Alternatives in 2020
PRTG monitor allows all systems, devices, traffic, and applications of your IT infrastructure. The tool also offers to monitor several networks from various locations.
Source: www.guru99.com
Best network monitoring tools of 2020: remote monitoring and management (RMM)
Working in a similar vein, Paessler monitors your IT infrastructure to identify problems “before users even notice,” it claims. A whole range of network components are covered by its monitoring systems, including LANs, WANs, servers, websites and applications.

What are some alternatives?

When comparing Jira Service Desk and Paessler, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.