Software Alternatives & Reviews

Jira Service Desk VS OpenKM.us

Compare Jira Service Desk VS OpenKM.us and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

OpenKM.us logo OpenKM.us

OpenKM is a document management software that integrates all essential document management into one easy to use solution.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • OpenKM.us Landing page
    Landing page //
    2023-09-04

OpenKM is an Enterprise Content Management Software, often referred to as Document Management Systems (DMS), EDRMS, or CMS.

A Document Management Software (DMS) is a computer program used to store, manage, and track electronic documents and images of paper-based information captured using a document scanner or other means.

OpenKM is a management solution that allows businesses to control the production, storage, management, and distribution of electronic documents and control documents' flow

OpenKM is a document management software that integrates all essential document management, collaboration, and advanced search functionality into one easy to use solution. The system also includes administration tools to define various users' roles, access control, user quota, document security level, detailed logs of activity, and automation setup.

With OpenKM enterprise document management, you can:

Control your enterprise content. Collect information from any digital source. Collaborate with colleagues on documents and projects. Empower organizations to capitalize on accumulated knowledge by locating documents, experts, and information sources. Enterprise content management features. Manage digital content or documents.

Call +1 646 206 6071.

Jira Service Desk

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

OpenKM.us

Website
openkm.us
$ Details
freemium $6000.0 / One-off ("10 users" "2 TB supported repository" )
Platforms
Browser Android Windows Linux Cloud Internet Explorer Safari Chrome OS Oracle Google Chrome Firefox Web Edge AWS Azure Docker .Net PHP REST API JavaScript Java Amazon ASP.NET API Apache
Release Date
2014 May

Jira Service Desk features and specs

No features have been listed yet.

OpenKM.us features and specs

  • Customizable: https://www.openkm.us/en/customizations.html
  • Consulting Services: https://www.openkm.us/en/consulting.html
  • Training Services: https://www.openkm.us/en/training.html
  • Document management: https://www.openkm.us/en/document-management.html
  • Enterprise service management: https://www.openkm.us/en/enterprise-content-management-system.html
  • Workflow: https://docs.openkm.com/kcenter/view/wfg/
  • Partner Program: https://www.openkm.us/en/partners.html
  • Community: https://www.openkm.us/en/open-source-document-management-system.html
  • Professional on-premise version: https://www.openkm.us/en/professional-document-management-system.html
  • Professional cloud version: https://www.openkm.us/en/cloud-document-management-system.html

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

OpenKM.us videos

OpenKM | assists users to comply with the HIPAA USA Law regulations.

More videos:

  • Demo - OpenKM in less than four minutes (New interface features tour)
  • Tutorial - OpenKM’s Stamp and watermark feature (New Interface)
  • Tutorial - OpenKM’s Search functionality (new interface)
  • Demo - OpenKM - Optical Character Recognition - Zone OCR example - (New User Interface)

Category Popularity

0-100% (relative to Jira Service Desk and OpenKM.us)
Help Desk
100 100%
0% 0
Document Management System
Project Management
68 68%
32% 32
Education
0 0%
100% 100

User comments

Share your experience with using Jira Service Desk and OpenKM.us. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and OpenKM.us

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

OpenKM.us Reviews

  1. The best document management app we've used

    We had an excellent experience overall; the program, despite having many capabilities, serves its job, with only a few customer care issues. We are at ease using the program!

    👍 Pros:    Excellent features|User friendly interface|Reasonable pricing
    👎 Cons:    Customer support

What are some alternatives?

When comparing Jira Service Desk and OpenKM.us, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.