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Jira Service Desk VS Ooma Office

Compare Jira Service Desk VS Ooma Office and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Ooma Office logo Ooma Office

VoIP-based business phone system solution for small firms
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Ooma Office Landing page
    Landing page //
    2023-10-18

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Ooma Office videos

+ Add

Ooma Office Phone Service Review (Is it worth it?)

More videos:

  • Review - Ooma Office Review: Ooma for Home Office
  • Review - Ooma Office Review: Not a bad solution but very basic

Category Popularity

0-100% (relative to Jira Service Desk and Ooma Office)

Jira Service Desk

Ooma Office

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Project Management
100 100%
Project Management
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Ooma Office

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Ooma Office Reviews

Top successful VoIP business phone system providers in the market
Ooma Office is a VoIP business phone system that is built specifically for the enterprises. It has a wide range of suite phone office features which includes the virtual receptionist, virtual fax, call park, ring groups, call transfer, intercom, voicemail and much more. There are lots of mobility features too like the SMS messaging, call forwarding system, option to manage...
Source: talkroute.com

What are some alternatives?

When comparing Jira Service Desk and Ooma Office, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Broadvoice - Cloud PBX solution for SMBs

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