Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Google Sheets - Synchronizing, online-based word processor, part of Google Drive.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Microsoft Office Excel - Microsoft Office Excel is a commercial spreadsheet application.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
TogetherDB - A simple, modern and powerful online database running on a real MySQL or PostgreSQL database, with fine granular permissions, SQL bookmarks, user groups management and more.