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Jira Service Desk VS Metric.ai

Compare Jira Service Desk VS Metric.ai and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Metric.ai logo Metric.ai

Next generation business analytics tailored for agencies, consultancies and professional services.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Metric.ai Landing page
    Landing page //
    2023-09-21

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Metric.ai videos

No Metric.ai videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Jira Service Desk and Metric.ai)

Jira Service Desk

Metric.ai

Help Desk
100 100%
Help Desk
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Project Management
93 93%
Project Management
7% 7
Business Intelligence
0 0%
Business Intelligence
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Metric.ai

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Metric.ai Reviews

We have no reviews of Metric.ai yet.
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Social recommendations and mentions

Based on our record, Metric.ai seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Metric.ai mentions (1)

  • Ask HN: A Tool to plan KPIs and keep track of them?
    Until you need something more excel/sheets is good. After you graduate I have heard https://metric.ai is good. - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing Jira Service Desk and Metric.ai, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zeleaux - Field service management tool for handling equipment repairs

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Optimo Analytics - Optimo Analytics is an analytics tool that tracks important metrics to give you insight on performance, and actually does the analysis for you to give you actionable recommendations.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Grow - Grow is a business intelligence software that empowers businesses to become data-driven and...

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