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Jira Service Desk VS Koha

Compare Jira Service Desk VS Koha and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Koha logo Koha

Koha is the first free and open source software library automation package (ILS).
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Koha Landing page
    Landing page //
    2022-12-29

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Koha videos

+ Add

KOHA Canned Dog Food & Dehydrated Food Mixes Review and Analysis

More videos:

  • Review - NGÀY XƯA CÓ MỘT CON BÒ (Phần 1: Cốt Truyện) I Koha Review
  • Review - KOHA the first open-source Integrated Library System (ILS): An overview of its functions

Category Popularity

0-100% (relative to Jira Service Desk and Koha)

Jira Service Desk

Koha

Help Desk
100 100%
Help Desk
0% 0
CMS
0 0%
CMS
100% 100
Project Management
100 100%
Project Management
0% 0
LMS
0 0%
LMS
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Koha

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Koha Reviews

We have no reviews of Koha yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Koha seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Koha mentions (10)

  • Collection tracking?
    Koha library system? https://koha-community.org/. Source: 5 months ago
  • Need help for setting up a library.
    Koha Library Software is a free & open source library system. Source: 12 months ago
  • FOSS lending system for $stuff
    We are lending stuff like books, laptops, beer benches (hallo freunde) and other stuff. Currently we are using librebooking, but obviously this is not the intended use case. Stuff like maximum lended objects is relevant to us. I saw koha which looks promising, but as it is intended for a library it has any features we dont need, such as acquistion. Any ideas? Source: about 1 year ago
  • What would be the easiest way to catalog every prop my school drama department has?
    On the harder side of the world, there are entire open source products like Koha (https://koha-community.org) and Evergreen (https://evergreen-ils.org) that are capable of running large libraries, but require installation and systems maintenance. On the easier, something like Librarycat (https://www.librarycat.org) might work fine for your needs (and if you end up using it, lmk...the developer is a friend) or... Source: over 1 year ago
  • help needed - library Software
    KOHA is open source software: https://koha-community.org/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Jira Service Desk and Koha, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Alma - Meet Alma, a modern and affordable integrated student information system (SIS) and learning...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Follett Destiny Library Manager - Follett Destiny Library Manager is a complete library management system that can be accessed from anywhere.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sierra ILS - Sierra is designed to make your library effective.

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