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Jira Service Desk VS Juntrax

Compare Jira Service Desk VS Juntrax and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Juntrax logo Juntrax

PSA solution for streamlining operational processes
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Juntrax Landing page
    Landing page //
    2023-07-27

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Juntrax videos

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Category Popularity

0-100% (relative to Jira Service Desk and Juntrax)

Jira Service Desk

Juntrax

Help Desk
96 96%
Help Desk
4% 4
Project Management
92 92%
Project Management
8% 8
Service Desk
100 100%
Service Desk
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Juntrax

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Juntrax Reviews

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What are some alternatives?

When comparing Jira Service Desk and Juntrax, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NetHelpDesk - Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Elementool Issue Tracking - Issue Tracking

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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