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Jira Service Desk VS JivoChat

Compare Jira Service Desk VS JivoChat and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

JivoChat logo JivoChat

JivoChat is a live chat that enables you to talk to visitors on your website
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • JivoChat Landing page
    Landing page //
    2023-06-28

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

JivoChat videos

+ Add

JivoChat Review - Unlimited Live Chat On WordPress & Omnichannel Customer Service

More videos:

  • Review - Mike's JivoChat Live Chat Review - SmartSites Partners

Category Popularity

0-100% (relative to Jira Service Desk and JivoChat)

Jira Service Desk

JivoChat

Help Desk
69 69%
Help Desk
31% 31
Customer Support
30 30%
Customer Support
70% 70
Project Management
100 100%
Project Management
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and JivoChat

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

JivoChat Reviews

What are alternatives to LiveChat?
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Source: www.quora.com

What are some alternatives?

When comparing Jira Service Desk and JivoChat, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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