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Jira Service Desk VS Ivanti Service Manager

Compare Jira Service Desk VS Ivanti Service Manager and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Ivanti Service Manager videos

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Ivanti Service Manager: Self Service III - Knowledgebase

Category Popularity

0-100% (relative to Jira Service Desk and Ivanti Service Manager)

Jira Service Desk

Ivanti Service Manager

Help Desk
85 85%
Help Desk
15% 15
Project Management
81 81%
Project Management
19% 19
Service Desk
73 73%
Service Desk
27% 27
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Ivanti Service Manager

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Ivanti Service Manager Reviews

We have no reviews of Ivanti Service Manager yet.
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What are some alternatives?

When comparing Jira Service Desk and Ivanti Service Manager, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ShoreTel - Cloud phone system & contact center software & services

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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