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Jira Service Desk VS GorillaDesk

Compare Jira Service Desk VS GorillaDesk and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

GorillaDesk logo GorillaDesk

Field Service Management Software for Pest Control, Lawn Care, Pool Services, and more!
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • GorillaDesk Landing page
    Landing page //
    2023-08-28

GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control. Lawn Care, and Pool Service businesses. Key features include:

  • Job Scheduling
  • Routing Optimization and Management
  • Invoicing and Billing
  • Appointment Scheduling & Confirmation
  • Customer Portal
  • Customer Review Generation
  • Fleet Management or GPS Tracking
  • Email and SMS
  • Mobile App.

GorillaDesk helps users to keep track of their devices by attaching barcodes to traps and other related equipment. The solution also helps users to create jobs, assign them to a particular team member, attach files from external accounts, and access the customer data from multiple devices.

Additionally, GorillaDesk features a drag-and-drop calendar and provides users with functionalities such as email automation, document management, and cost estimation. Users are also offered mobile applications for iOS and Android devices that enable them to remotely manage their business operations. Supported integrations include QuickBooks, Stripe, Amazon web services, and more.

Services are offered on a monthly subscription basis that includes support via phone, FAQs, and online live chat.

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GorillaDesk

Website
gorilladesk.com
Pricing URL
Official GorillaDesk Pricing
$ Details
paid Free Trial $49.0 / Monthly (Pricing for 1 schedule)
Platforms
Windows Mac OSX Android iOS Web Safari
Release Date
2014 March
Edit details

Jira Service Desk features and specs

No features have been listed yet.

GorillaDesk features and specs

  • Easy to Set-up and use: Free Training and Onboarding Support to help you achieve success!
  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Scheduling: Allows users to schedule instances, changes or other operational tasks in advance.
  • Invoice management: Get paid faster with GorillaDesk invoicing software for Pest Control Lawn, and Pool Service businesses

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

GorillaDesk videos

+ Add

GorillaDesk's Mobile Job Workflow

Category Popularity

0-100% (relative to Jira Service Desk and GorillaDesk)

Jira Service Desk

GorillaDesk

Help Desk
100 100%
Help Desk
0% 0
Pest Control Management
0 0%
Pest Control Management
100% 100
Project Management
92 92%
Project Management
8% 8
Work Management
0 0%
Work Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and GorillaDesk

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

GorillaDesk Reviews

We have no reviews of GorillaDesk yet.
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What are some alternatives?

When comparing Jira Service Desk and GorillaDesk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Pocomos - Customer focused pest control software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ServSuite - ServSuite Mobile allows users to go paperless with work orders and proposals while managing and tracking usage in the field for customer service.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Briostack - Automated online pest control software with customer portal

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