Software Alternatives & Reviews
Register | Login

Jira Service Desk VS Genio

Compare Jira Service Desk VS Genio and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Genio logo Genio

Genio is the All-In-One Mobile Workplace designed for the Hospitality & Retail workforce.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Genio Landing page
    Landing page //
    2021-07-28

Genio enhances productivity, employee experience, and collaboration for teams who are always on the go, who don't typically require sitting in place and who often work in shifts. (e.g., retail sales associates, baristas, bartenders, servers, cooks, chefs, hotel housekeepers, receptionists, valets, drivers, and a whole lot of other workers).

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Genio videos

+ Add

2021 Honda Genio Review | Kenji Moto

More videos:

Category Popularity

0-100% (relative to Jira Service Desk and Genio)

Jira Service Desk

Genio

Help Desk
100 100%
Help Desk
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Project Management
100 100%
Project Management
0% 0
Vacation Rental
0 0%
Vacation Rental
100% 100

User comments

Share your experience with using Jira Service Desk and Genio. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Genio

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Genio Reviews

We have no reviews of Genio yet.
Be the first one to post

What are some alternatives?

When comparing Jira Service Desk and Genio, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Avantio - Cutting-edge technology to empower and optimize your vacation rental business. All-in-one vacation rental software, built by a company with over 20 years of industry-specific expertise. Boost bookings and increase revenue - with no extra commission.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

SympoQ - Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

Loading...