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Jira Service Desk VS DecisionRules.io

Compare Jira Service Desk VS DecisionRules.io and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

DecisionRules.io logo DecisionRules.io

Business rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • DecisionRules.io Landing page
    Landing page //
    2023-10-20

DecisionRules is designed to be your rules engine, making your day-to-day analyses and procedures easier, running your business more efficiently and smoothly. DecicionRules allows you to know what customers are eligible for certain products, which prices to apply under certain circumstances, and much more. It is a powerful tool that can make 100k decisions in a a minute via API.

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

DecisionRules.io

Website
decisionrules.io
Pricing URL
Official DecisionRules.io Pricing
$ Details
freemium
Platforms
Web JavaScript REST API Java Node JS .Net PHP
Release Date
2021 January
Edit details

Jira Service Desk features and specs

No features have been listed yet.

DecisionRules.io features and specs

  • Easy Versioning: Versioning and cloning of existing business rules. No GIT knowledge needed!
  • DevOps Compatible: The infrastructure is adapted for quick change of business rules and their easy deployment.
  • Seamless Integration: Ready made seamless integration thru SDKs, Sample Projects or REST API.
  • Secure & Scalable: Secure and Scalable cloud based solution at your fingertips.
  • Client App Or Backend Solution: Ready to handle both your frontend and backend systems integration.
  • Team Collaboration: Collaborative mode that allows multiple users to share/edit/view their rules.
  • Transparent Decisions: Allows you to design and maintain decision’s logic clearly outside your software systems hence reinforce transparency within your organization.
  • Decision Tables: Ready made solution for handling business rules of medium complexity.
  • Codeless Approach: Business users driven solution, maintainable without profound programming skills.
  • Import & Export Rules: Straightforward import and export of the rules definition into JSON format.
  • Organized Organization: Allows you to create a well organized and swiftly accessible repository of all business rules within your organization.
  • Low IT Costs: Secure and Scalable cloud based solution at your fingertips.

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

DecisionRules.io videos

+ Add

DecisionRules the Innovative Business Rules Management System🚀

Category Popularity

0-100% (relative to Jira Service Desk and DecisionRules.io)

Jira Service Desk

DecisionRules.io

Help Desk
100 100%
Help Desk
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Project Management
100 100%
Project Management
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and DecisionRules.io

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

DecisionRules.io Reviews

We have no reviews of DecisionRules.io yet.
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What are some alternatives?

When comparing Jira Service Desk and DecisionRules.io, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Higson.io - Hyperon is a BRMS, that was created with very large decisions and hyper-performance in mind. It stands out with the concept of the business domain which organizes the whole configuration in easy to manage way.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Experian PowerCurve - Experian PowerCurve is a customer lifecycle management and decision automation platform purpose-built for finance and marketing leaders.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drools - Drools introduces the Business Logic integration Platform which provides a unified and integrated platform for Rules, Workflow and Event Processing.

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