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Jira Service Desk VS CronSights

Compare Jira Service Desk VS CronSights and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

CronSights logo CronSights

CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • CronSights Landing page
    Landing page //
    2022-01-27

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

CronSights videos

No CronSights videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Jira Service Desk and CronSights)

Jira Service Desk

CronSights

Help Desk
85 85%
Help Desk
15% 15
Customer Support
70 70%
Customer Support
30% 30
Project Management
100 100%
Project Management
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and CronSights

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

CronSights Reviews

We have no reviews of CronSights yet.
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What are some alternatives?

When comparing Jira Service Desk and CronSights, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

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