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Jira Service Desk VS Bloomfire

Compare Jira Service Desk VS Bloomfire and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Bloomfire logo Bloomfire

Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Bloomfire Landing page
    Landing page //
    2023-10-10

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Bloomfire videos

+ Add

Bloomfire for Customer Support

More videos:

  • Review - 10 Bloomfire Features You're Not Using But Should Be
  • Review - Bloomfire - Collaboration Made Simple

Category Popularity

0-100% (relative to Jira Service Desk and Bloomfire)

Jira Service Desk

Bloomfire

Help Desk
100 100%
Help Desk
0% 0
Project Management
52 52%
Project Management
48% 48
Task Management
0 0%
Task Management
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Bloomfire

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Bloomfire Reviews

We have no reviews of Bloomfire yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Bloomfire seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Bloomfire mentions (1)

  • 15 Helpful Services For Working From Home
    Bloomfire — is a collaborative knowledge management platform. The program collects information in one central repository that remote team members can quickly access and search to find what they need. The platform is a great self-service tool for employees working independently at home. Employees can easily find answers to questions without having to text colleagues and wait for a response, and maintain a sense of... - Source: dev.to / about 2 years ago

What are some alternatives?

When comparing Jira Service Desk and Bloomfire, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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