Software Alternatives, Accelerators & Startups

Jira Service Desk VS AppDynamics

Compare Jira Service Desk VS AppDynamics and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

AppDynamics logo AppDynamics

Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • AppDynamics Landing page
    Landing page //
    2023-10-10

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

AppDynamics videos

AppDynamics Acquired for $3.7 Billion | Crunch Report

More videos:

  • Review - AppDynamics CEO Talks Cisco Acquisition | Crunch Report
  • Review - Glassdoor Client Testimonial: AppDynamics

Category Popularity

0-100% (relative to Jira Service Desk and AppDynamics)
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Project Management
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and AppDynamics

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

AppDynamics Reviews

Top 10 Grafana Alternatives in 2024
AppDynamics is an APM tool that enables users to monitor application performance, pinpoint root causes for performance issues, get complete visibility into application ecosystems, extract real-time data insights, and automatically optimize the application environment.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
AppDynamics is an enterprise Application Performance Management (APM) solution known for its comprehensive monitoring capabilities. It provides in-depth visibility into application performance and user experiences, offering code-level diagnostics, transaction tracing, and real-time insights.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
visibility into the health and performance of their applications. As an excellent alternative to Grafana, AppDynamics is particularly renowned for its end-user monitoring (EUM) capabilities, ensuring users are well-informed about end-user errors, issues, crashes, and page-loading details. This enables businesses to tap into valuable insights, swiftly and effortlessly...
Source: sematext.com
10 Best Website Monitoring Services and Tools of 2022
AppDynamics is another website availability monitoring software that helps you detect anomalies and helps you run your business smoothly. The software allows you to track the visual revenue paths with the help of tracked customer or application experience in order to fix the ongoing website issues. Moreover, the tool allows you to monitor every click, swipe, and tap in order...
8 Dynatrace Alternatives to Consider in 2021
Cisco’s APM, AppDynamics, is a proactive performance monitoring platform that ensures success for its users, primarily businesses. They focus on observability of the software and application. AppDynamics uses AI-powered insights and focuses on visibility to support application improvement and business performance for their applications.
Source: scoutapm.com

What are some alternatives?

When comparing Jira Service Desk and AppDynamics, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.