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Jelastic VS NICE inContact

Compare Jelastic VS NICE inContact and see what are their differences

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Jelastic logo Jelastic

Jelastic is a cloud PaaS and CaaS for hosting providers, ISVs, DevOps and enterprises. It can be used for Public, Private, Hybrid and Multi-Cloud deployments.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Jelastic Landing page
    Landing page //
    2023-10-10
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Jelastic videos

+ Add

Jelastic PaaS short demo for hosting service providers

More videos:

  • Review - Why Developers Choose Jelastic
  • Review - Applications and Add-Ons Hosted in One Click via Jelastic Marketplace

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Jelastic and NICE inContact)

Jelastic

NICE inContact

Cloud Computing
100 100%
Cloud Computing
0% 0
Communication
0 0%
Communication
100% 100
Cloud Hosting
100 100%
Cloud Hosting
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Jelastic and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jelastic and NICE inContact

Jelastic Reviews

  1. Tiago Neves

    Is a great tool, and the real cloud computing. The aws is very caotical to use.

    👍 Pros:    Easy to use|Flexible|Super fast|Easy user interface
    👎 Cons:    Price

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Jelastic seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jelastic mentions (2)

  • Sourcing UK reseller hosting - large amount of sites to host
    Check out https://jelastic.com/ I've found this to be a god send with managing and deploying web servers. The website, somewhere, has a list of all the companies that use Jelastic, and their features. I'd recommend MassiveGrid (they use Equinix data centres). It's also a pay for what you use rather than a set fee each month model. It costs me about 14c/month to host a site with a few hundred visits a month. Source: over 2 years ago
  • Cloud hosting. Where my partner and I are wrong? Need your opinion.
    Based on the described case, it seems you need to check Jelastic PaaS. I’ll explain in a few details:. Source: about 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Jelastic and NICE inContact, you can also consider the following products

Heroku - Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

OpenShift - OpenShift gives you all the tools you need to develop, host and scale your apps in the public or private cloud. Get started today.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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