Is a great tool, and the real cloud computing. The aws is very caotical to use.
Based on our record, Freshservice should be more popular than Jelastic. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out https://jelastic.com/ I've found this to be a god send with managing and deploying web servers. The website, somewhere, has a list of all the companies that use Jelastic, and their features. I'd recommend MassiveGrid (they use Equinix data centres). It's also a pay for what you use rather than a set fee each month model. It costs me about 14c/month to host a site with a few hundred visits a month. Source: over 2 years ago
Based on the described case, it seems you need to check Jelastic PaaS. I’ll explain in a few details:. Source: about 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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