Software Alternatives, Accelerators & Startups

Iterate VS Genesys Cloud

Compare Iterate VS Genesys Cloud and see what are their differences

Iterate logo Iterate

Get the feedback you need to build better products

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Iterate Landing page
    Landing page //
    2019-12-18

Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure you’re getting the most relevant, valuable insights.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Iterate videos

No Iterate videos yet. You could help us improve this page by suggesting one.

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Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Iterate and Genesys Cloud)
Customer Feedback
100 100%
0% 0
Communication
0 0%
100% 100
User Feedback
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Iterate and Genesys Cloud

Iterate Reviews

  1. Quick way to Gather User Information

    I love working with Iterate because it eliminates the need for bulky 50 question user surveys, live in person focus groups (was lovely during covid when this couldn't happen at all), and sifting through Google Analytics data for 'trends' to answer questions.

    We use Iterate because we're constantly testing new features on our site, landing pages with media spend, and messaging tactics. Iterate provides a single script to drop into your source code and then you can create custom branded surveys that keep the user on your site. We've been able to increase conversion rates, launch new products/services and get event/registration hesitation feedback in days/weeks instead of trying to decipher was directional data tells us.

    🏁 Competitors: Survey Monkey, Qualtrics
    👍 Pros:    Easy to track data|Guest satisfaction survey|User friendly interface|Embeddable feedback widget
    👎 Cons:    Can't use survey buttons to create second step on website

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Social recommendations and mentions

Based on our record, Iterate seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Iterate mentions (1)

  • User survey feedback api for flutter.
    For example, there is this product , but it does not support flutter. Source: about 3 years ago

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Iterate and Genesys Cloud, you can also consider the following products

Pastel - Sticky note-based feedback collection tool for live websites

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.