Software Alternatives, Accelerators & Startups

Iterate VS AfterShip

Compare Iterate VS AfterShip and see what are their differences

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Iterate logo Iterate

Get the feedback you need to build better products

AfterShip logo AfterShip

AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
  • Iterate Landing page
    Landing page //
    2019-12-18

Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure you’re getting the most relevant, valuable insights.

  • AfterShip Landing page
    Landing page //
    2023-05-19

AfterShip is an automated tracking solution and API for eCommerce Support tracking 538 international couriers worldwide

Iterate

$ Details
paid Free Trial
Platforms
Browser Web JavaScript iOS
Release Date
-

AfterShip

$ Details
freemium
Platforms
REST API Shopify Magento
Release Date
2012 February
Startup details
Country
Hong Kong
City
Tsuen Wan
Founder(s)
Andrew Chan
Employees
250 - 499

Iterate features and specs

  • Collaborative Feedback
    Iterate allows teams to gather and share feedback collaboratively, making it easier to improve products or projects efficiently.
  • User-Friendly Interface
    The platform is designed with ease of use in mind, ensuring that users of all technical levels can navigate and utilize its features effectively.
  • Customizable Surveys
    Iterate offers customizable survey options, enabling users to tailor questions and formats to suit their specific needs and objectives.
  • Integration Capabilities
    The service integrates with various third-party tools and platforms, enhancing its utility and the seamless flow of data.
  • Comprehensive Analytics
    Detailed analytics and reporting tools are available, providing actionable insights to help users make informed decisions.

Possible disadvantages of Iterate

  • Cost
    The platform can be relatively expensive, potentially placing it out of reach for smaller businesses or startups with limited budgets.
  • Learning Curve
    While the interface is user-friendly, there may still be a learning curve for new users to fully leverage all features effectively.
  • Response Rates
    Achieving high response rates can be challenging, as it often requires incentivizing participants or employing strategic outreach methods.
  • Limited Offline Capabilities
    The platform primarily functions online, potentially limiting its utility in environments or situations where internet access is unreliable or unavailable.
  • Potential for Overwhelming Data
    The extensive data and feedback collected can become overwhelming, requiring users to invest time in filtering and interpreting relevant insights.

AfterShip features and specs

  • Comprehensive Tracking
    AfterShip supports tracking for over 900 couriers worldwide, allowing businesses to consolidate tracking information in one platform.
  • Customizable Notifications
    The platform offers customizable email and SMS notifications to keep customers informed about their order status, improving customer satisfaction.
  • Analytics and Insights
    Users can access detailed analytics and reports to gain insights into shipping performance, helping businesses optimize their shipping processes.
  • Integration Capabilities
    AfterShip can be integrated with various e-commerce platforms like Shopify, WooCommerce, and Magento, as well as other third-party applications, enhancing its usability.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easy for businesses to navigate and manage shipments efficiently.

Possible disadvantages of AfterShip

  • Cost
    AfterShip can be expensive for small businesses or startups, especially if they need advanced features or high volumes of shipments.
  • Learning Curve
    While the interface is user-friendly, the range of features available may require a learning curve for new users to fully leverage all functionalities.
  • Limited Free Plan
    The free plan has limited features and supports only a small number of shipments, which may not be sufficient for growing businesses.
  • Dependency on Courier APIs
    The accuracy and timeliness of tracking information are dependent on the courier APIs, which can sometimes lead to delays or inconsistencies.
  • Customer Support
    Some users have reported that customer support can be slow or unresponsive at times, potentially affecting issue resolution and overall experience.

Analysis of Iterate

Overall verdict

  • Yes, Iterate is a good platform, particularly for teams that prioritize user feedback and need an efficient way to incorporate customer insights into their product development process.

Why this product is good

  • Iterate (iteratehq.com) offers powerful tools for collecting user feedback throughout the product lifecycle. It is praised for its versatile survey creation options, user-friendly interface, and robust analytics that help product teams understand and act on customer insights. It integrates well with other tools and provides customizable templates that can expedite the feedback collection process.

Recommended for

  • Product managers
  • UX/UI designers
  • Customer experience teams
  • Startups looking to validate product ideas
  • Businesses aiming to enhance user engagement through feedback

Analysis of AfterShip

Overall verdict

  • Yes, AfterShip is a good tool for businesses that want to streamline their shipping and tracking processes. It is well-regarded for its user-friendly interface, robust set of features, and ability to improve the overall customer experience.

Why this product is good

  • AfterShip is considered a good choice for businesses looking to enhance their post-purchase experience. It offers seamless package tracking, excellent integration capabilities with eCommerce platforms like Shopify, and automated notifications. It helps to improve customer satisfaction by providing visibility on the shipping process, reducing customer inquiries related to delivery status.

Recommended for

  • E-commerce businesses looking to enhance their customer service.
  • Retail companies with high volumes of shipments.
  • Businesses aiming to reduce support queries related to shipping status.
  • Startups that want an easy-to-integrate tracking solution.

Iterate videos

No Iterate videos yet. You could help us improve this page by suggesting one.

Add video

AfterShip videos

Aftership Tracking Shopify App Honest Review

More videos:

  • Review - Aftership vs Shopify Shipment Tracking & Notify App
  • Review - AfterShip - How it works?

Category Popularity

0-100% (relative to Iterate and AfterShip)
Customer Feedback
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100
User Feedback
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Iterate and AfterShip

Iterate Reviews

  1. breakthrough-tom
    · Growth Marketing at Breakthrough ·
    Quick way to Gather User Information

    I love working with Iterate because it eliminates the need for bulky 50 question user surveys, live in person focus groups (was lovely during covid when this couldn't happen at all), and sifting through Google Analytics data for 'trends' to answer questions.

    We use Iterate because we're constantly testing new features on our site, landing pages with media spend, and messaging tactics. Iterate provides a single script to drop into your source code and then you can create custom branded surveys that keep the user on your site. We've been able to increase conversion rates, launch new products/services and get event/registration hesitation feedback in days/weeks instead of trying to decipher was directional data tells us.

    🏁 Competitors: Survey Monkey, Qualtrics
    👍 Pros:    Easy to track data|Guest satisfaction survey|User friendly interface|Embeddable feedback widget
    👎 Cons:    Can't use survey buttons to create second step on website

AfterShip Reviews

We have no reviews of AfterShip yet.
Be the first one to post

Social recommendations and mentions

Based on our record, AfterShip should be more popular than Iterate. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Iterate mentions (1)

  • User survey feedback api for flutter.
    For example, there is this product , but it does not support flutter. Source: about 4 years ago

AfterShip mentions (4)

  • 6 days with no updates, did the plane fkin crash???
    Use getcircuit.com or aftership.com instead, they update faster and first before pandabuy. Source: almost 2 years ago
  • Shipped 1 week ago and still have not got any new updates
    Try using: aftership.com or epost.go.kr: mine was in that same position and still is on pandabuy app! But when I went epost.go.kr I was able to get an update! I shipped the same date and almost time that your photo shows. Hope this helps! Source: about 2 years ago
  • USPS-Heathrow
    I'd also recommend using your own mail service's website or something like aftership.com because somehow they have better updates than Royal Mail for a lot of packages. Source: about 2 years ago
  • 4PX or a USPS problem
    I used 4PX (because I didn't understand how the DHL shipping worked) and wound up getting it within 2-1/2 weeks. If you have the 4PX tracking number you can check status on aftership.com. At some point it is turned over to USPS and you should be able to get the USPS tracking number and check on delivery status on USPS.com. Source: almost 4 years ago

What are some alternatives?

When comparing Iterate and AfterShip, you can also consider the following products

Pastel - Sticky note-based feedback collection tool for live websites

Digital Waybill - Digital Waybill is an online delivery ordering courier software solution that provides features & functions to help manage online ordering, GPS tracking and more.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Cabubble - Taxi and minicab quotes for London, Birmingham, Manchester and throughout the UK. Book a licensed taxi or minicab online via website or mobile app.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

17track - All-in-one package tracking