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ITDB VS ServiceNow

Compare ITDB VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ITDB logo ITDB

ITDB is a web based asset inventory management tool used to store information about assets found in...

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • ITDB Landing page
    Landing page //
    2019-02-18
  • ServiceNow Landing page
    Landing page //
    2022-07-12

ITDB videos

+ Add

iTunes Library - Extras.ITDB File is Locked on MAC Fix

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to ITDB and ServiceNow)

ITDB

ServiceNow

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Product Deployment
100 100%
Product Deployment
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using ITDB and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ITDB and ServiceNow

ITDB Reviews

Top 10 Free It Asset Management Software
ITDB is a web based asset inventory management tool used to store information about assets found in office environments, with a focus -but not lmited to- IT assets. It is not or targets for ITIL/CMDB compliance (yet), but it has served me for years and hopefully it will do the same for you 🙂
Source: cloudsmallbusinessservice.com

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ITDB mentions (0)

We have not tracked any mentions of ITDB yet. Tracking of ITDB recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing ITDB and ServiceNow, you can also consider the following products

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Racksmith - RackSmith is designed to provide an easy to use web interface to manage equipment and connections...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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