Software Alternatives & Reviews
Register | Login

ITarian VS ManageEngine ServiceDesk Plus

Compare ITarian VS ManageEngine ServiceDesk Plus and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ITarian logo ITarian

IT and remote access management solution

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • ITarian Landing page
    Landing page //
    2023-01-27
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

ITarian features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

ITarian videos

+ Add

Review of Comodo/Itarian Platform ONE - Part 1

More videos:

  • Tutorial - How To Setup Your ITarian Platform | IT Management Platform
  • Review - ITarian How-To Video Series: Deploying Patches

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to ITarian and ManageEngine ServiceDesk Plus)

ITarian

ManageEngine ServiceDesk Plus

Security & Privacy
100 100%
Security & Privacy
0% 0
Help Desk
0 0%
Help Desk
100% 100
Development
100 100%
Development
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using ITarian and ManageEngine ServiceDesk Plus. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ITarian and ManageEngine ServiceDesk Plus

ITarian Reviews

12 Best RMM Software and Tools for 2021
ITarian is an RMM software that enables MSPs to monitor a network remotely. ITarian enables the user to deploy the latest patches to a remote network and eliminate vulnerabilities. The platform can be deployed efficiently with an autodiscovery feature which automatically locates endpoints throughout the network. Similarly, there are LDAP and Active directory integrations...
Source: www.comparitech.com

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing ITarian and ManageEngine ServiceDesk Plus, you can also consider the following products

Kenna - Kenna is a risk intelligence & vulnerability platform that enables InfoSec teams to prioritize and remediate vulnerabilities faster.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SolarWinds RMM - SolarWinds RMM is a remote IT management tool that allows users to handle all kinds of related tasks through a single dashboard.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SnaPatch - Software to manage your Azure, SCCM and VMware or HyperV environments, designed with the Administrator in mind. Let's make Administration easy.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Loading...