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IT Glue VS Freshservice

Compare IT Glue VS Freshservice and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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IT Glue logo IT Glue

Proven, best practices-driven IT documentation platform packed with features designed to help you...

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • IT Glue Landing page
    Landing page //
    2023-03-19
  • Freshservice Homepage
    Homepage //
    2024-05-06

IT Glue videos

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IT Glue: MSP Documentation Specialists

More videos:

  • Review - IT Glue: Jason's Demise
  • Review - Next Level Documentation: Roar + IT Glue, Getting Started

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to IT Glue and Freshservice)

IT Glue

Freshservice

Task Management
100 100%
Task Management
0% 0
Project Management
0 0%
Project Management
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Monitoring Tools
6 6%
Monitoring Tools
94% 94

User comments

Share your experience with using IT Glue and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare IT Glue and Freshservice

IT Glue Reviews

We have no reviews of IT Glue yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than IT Glue. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IT Glue mentions (1)

  • ITGlue problems for 11/7/2022?
    Looks like they may have stablized, but I found I had to delete all itglue.com cookies to login again. Source: over 1 year ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing IT Glue and Freshservice, you can also consider the following products

Documize - Enterprise-grade wiki and knowledge management platform

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

HackMD - Fast and flexible, real-time collaborative markdown, inspired by Hackpad.

Redmine - Flexible project management web application

ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.

Basecamp - A simple and elegant project management system.

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