Software Alternatives & Reviews

IT Glue VS Alloy Navigator

Compare IT Glue VS Alloy Navigator and see what are their differences

IT Glue logo IT Glue

Proven, best practices-driven IT documentation platform packed with features designed to help you...

Alloy Navigator logo Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.
  • IT Glue Landing page
    Landing page //
    2023-03-19
  • Alloy Navigator Landing page
    Landing page //
    2020-03-14

The ITSM Platform that Works for You

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Features:

Out-of-the-box ITSM and ITIL Workflows

Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.

Knowledge Managementdesigned for ITSM

Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.

Integrated IT Asset Management

Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.

Complimentary Network Discovery

Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.

IT Glue videos

IT Glue: MSP Documentation Specialists

More videos:

  • Review - IT Glue: Jason's Demise
  • Review - Next Level Documentation: Roar + IT Glue, Getting Started

Alloy Navigator videos

Service Customers Anywhere - Introducing the new Alloy Navigator Express

Category Popularity

0-100% (relative to IT Glue and Alloy Navigator)
Task Management
100 100%
0% 0
IT Asset Management
24 24%
76% 76
Office & Productivity
58 58%
42% 42
Monitoring Tools
28 28%
72% 72

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare IT Glue and Alloy Navigator

IT Glue Reviews

We have no reviews of IT Glue yet.
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Alloy Navigator Reviews

  1. Our team of 10 IT technicians has been…

    Our team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.

    👍 Pros:    User-friendly|Great customer support|100% customizable|Easy integration

Social recommendations and mentions

Based on our record, IT Glue seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IT Glue mentions (1)

  • ITGlue problems for 11/7/2022?
    Looks like they may have stablized, but I found I had to delete all itglue.com cookies to login again. Source: over 1 year ago

Alloy Navigator mentions (0)

We have not tracked any mentions of Alloy Navigator yet. Tracking of Alloy Navigator recommendations started around Mar 2021.

What are some alternatives?

When comparing IT Glue and Alloy Navigator, you can also consider the following products

Documize - Enterprise-grade wiki and knowledge management platform

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

HackMD - Fast and flexible, real-time collaborative markdown, inspired by Hackpad.

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.