Software Alternatives & Reviews

Island Pacific SmartRetail VS BoldDesk

Compare Island Pacific SmartRetail VS BoldDesk and see what are their differences

Island Pacific SmartRetail logo Island Pacific SmartRetail

Island Pacific is a global leader in end-to-end smart retail software solutions, providers of high-quality, dependable software used by hundreds of global retailers.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Island Pacific SmartRetail Landing page
    Landing page //
    2022-09-24
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Island Pacific SmartRetail features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Island Pacific SmartRetail videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Island Pacific SmartRetail and BoldDesk)
Supply Chain Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Accounting
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Island Pacific SmartRetail and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Island Pacific SmartRetail mentions (0)

We have not tracked any mentions of Island Pacific SmartRetail yet. Tracking of Island Pacific SmartRetail recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Island Pacific SmartRetail and BoldDesk, you can also consider the following products

Ariba - Ariba is a software and information technology services platform providing companies with collaborative business commerce solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Avetta - Avetta provides a cloud-based supply chain prequalification platform. Learn more at https://www.avetta.com/.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

JDA - JDA offers supply chain planning and execution solutions for retailers, manufacturers, logistics providers and wholesale distributors. 

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community