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iService VS Whatfix

Compare iService VS Whatfix and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
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iService logo iService

iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product
  • iService Landing page
    Landing page //
    2022-06-18
  • Whatfix Landing page
    Landing page //
    2023-06-14

iService videos

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iPhone XR recondicionado Iservices Grade B

More videos:

  • Review - Review ส่งเคลม Ipad กับ iService

Whatfix videos

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Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

Category Popularity

0-100% (relative to iService and Whatfix)

iService

Whatfix

Web Portals
100 100%
Web Portals
0% 0
User Engagement
0 0%
User Engagement
100% 100
Customer Support
100 100%
Customer Support
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iService and Whatfix

iService Reviews

We have no reviews of iService yet.
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Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, Whatfix seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iService mentions (0)

We have not tracked any mentions of iService yet. Tracking of iService recommendations started around Mar 2021.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 11 months ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: almost 2 years ago

What are some alternatives?

When comparing iService and Whatfix, you can also consider the following products

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Phaseware Self Service Center - Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Magentrix - We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

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