Software Alternatives, Accelerators & Startups

ipstack VS Malcolm App

Compare ipstack VS Malcolm App and see what are their differences

ipstack logo ipstack

ipstack is a free, real-time IP address to location JSON API and database service supporting IPv4 and IPv6 lookup.

Malcolm App logo Malcolm App

Customer self-service made easy
  • ipstack Landing page
    Landing page //
    2023-07-13
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

ipstack

$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

ipstack features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

ipstack videos

ipstack in recon ng

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to ipstack and Malcolm App)
Geolocation
100 100%
0% 0
Customer Support
0 0%
100% 100
IP Data
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing ipstack and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using ipstack and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ipstack seems to be more popular. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ipstack mentions (26)

  • Unlocking the Power of Geolocation with IPStack's API
    IPStack is a leading provider of IP geolocation API services, offering developers and businesses a comprehensive API for accessing accurate location data based on IP addresses. With a vast database of IP address information and advanced algorithms, IPStack empowers organizations to leverage geolocation data effectively in their applications and systems. - Source: dev.to / 10 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Ipstack - Locate and identify Website Visitors by IP Address. - Source: dev.to / 5 months ago
  • Discover the World with ipstack's Geo Lookup API - Free Geo IP API!
    Looking to enhance your website or application with location-based services? Look no further! ipstack's Geo Lookup API is the perfect solution for seamless and accurate geolocation data retrieval. With this Free Geo IP API, you can easily obtain vital information about your users or customers, such as their country, city, latitude, longitude, time zone, and more. ipstack's API is renowned for its reliability and... Source: 11 months ago
  • Office 365 email account with 2FA - Hacked.
    Not really their fault. I think they mostly use https://ipstack.com/ for IP Geolocation API - their support is not the best when it comes to updating IP info. Source: 12 months ago
  • Google Misclassifying Location of Public IP Address
    I had to contact https://ipstack.com/ / http://co.apilayer.net/ 5 or 6 times until they corrected the database, and Azure Sign-in logs started showing the correct details. Source: over 1 year ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing ipstack and Malcolm App, you can also consider the following products

ipapi - Web analytics with IP address lookup and location API

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

ipinfo.io - Simple IP address information.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

ipgeolocation.io - Free IP Geolocation API and Accurate GeoIP Lookup Location Database

Zendesk Support - Social Customer Support and Help Desk and Ticketing