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iPresso VS NICE inContact

Compare iPresso VS NICE inContact and see what are their differences

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Contents:
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  3. » Reviews
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iPresso logo iPresso

Multichannel Marketing Automation platform.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • iPresso Landing page
    Landing page //
    2021-09-19

A rich palette of tools, supporting automation even for beginners; after merely one day, you are able to launch multichannel marketing that works "alone", according to your own idea. 2 versions of the platform: BASIC for SME customers and Enterprise for larger companies with dedicated support.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

iPresso

Website
ipresso.com
Pricing URL
Official iPresso Pricing
$ Details
paid Free Trial €119.0 / Monthly (For annual payment)
Platforms
Prestashop Megento Cloud Web Google Chrome Browser Firefox REST API Shopify Salesforce Shoper Facebook Messenger Facebook Ads Facebook Custom Audience
Release Date
2011 September
Edit details

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

iPresso features and specs

  • Marketing Automation: Yes
  • Marketing Funnels: Yes
  • E-mail Marketing: Yes
  • Push Notifications: Yes
  • Popups & Forms: Yes
  • Segmentation: Yes
  • GDPR Compliant: Yes
  • Contact management: Yes
  • Reporting: Yes
  • Landing Pages: Yes
  • Automated workflow: Yes
  • Integrations: Yes
  • Product Feed Manager: Yes
  • Loyalty / Promotion Programs: Yes
  • eCouponing: Yes
  • Personas: Yes
  • Data Import/Export: Yes

NICE inContact features and specs

No features have been listed yet.

iPresso videos

+ Add

iPresso Product Feed Manager

More videos:

  • Demo - Prestashop integration

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to iPresso and NICE inContact)

iPresso

NICE inContact

Email Marketing
100 100%
Email Marketing
0% 0
Communication
0 0%
Communication
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iPresso and NICE inContact

iPresso Reviews

We have no reviews of iPresso yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing iPresso and NICE inContact, you can also consider the following products

SALESmanago - SALESmanago is the only no-code, AI driven CDXP (all in One Customer Data Platform & Customer Experience Platform), harnessing the full power of first- and zero-party data.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

edrone - Plug’n’play marketing automation for eCommerce armed with AI. eCRM for e-commerce.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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