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iPerceptions VS PlayVox

Compare iPerceptions VS PlayVox and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

iPerceptions logo iPerceptions

Our Active Research Platform and expertise turns insight into action.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • iPerceptions Landing page
    Landing page //
    2022-03-17
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

iPerceptions videos

+ Add

iPerceptions | How to design a survey? "Project Review" Options

More videos:

  • Review - iPerceptions | Overview of Getting Started
  • Tutorial - iPerceptions | How to design a survey? "Question Setup" Page Overview

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to iPerceptions and PlayVox)

iPerceptions

PlayVox

Marketing Platform
100 100%
Marketing Platform
0% 0
Communication
0 0%
Communication
100% 100
APIs
100 100%
APIs
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing iPerceptions and PlayVox, you can also consider the following products

BigPicture.io - BigPicture provides company APIs for data-driven B2B teams.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Branch Metrics - Build high quality user experiences with best-in-class deep linking, all while measuring the complete journey of your users.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Adobe Marketing Cloud - End-to-end digital marketing

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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