involve.me specializes in lead generation funnels for online customer engagement through white label forms, quizzes, surveys and calculators.
Its main software is an AI-powered form builder for embeddable and standalone online quizzes, online surveys, web calculators, online forms, product configurations and payment pages that look & feel custom coded.
involve.me's customer experience platform helps businesses create personalized interactions at every step of the customer journey, gather better data and increase audience involvement.
With involve.me's AI-powered form builder you can create interactive funnels for lead acquisition, quizzes & personality tests for segmentation & lead qualification, digital sales assistants for sales conversion, price calculators and product & customer satisfaction surveys for measuring customer experience.
involve.me's AI-powered form builder has been used by Salesforce, Universal Pictures, Nestlé, Pearson Education, Time Out and Bloomberg LP.
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.
Features Summary: ✓Proactive Notifications of delivery status ✓Package Tracking ✓Returns & RMA ✓Store Locator with complete SEO schema and Social Integration ✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS ✓Delivery Estimate Algorithm based on historical processing & delivery ✓Customer Satisfaction Score survey and Net Promoter Score ✓Analytics & Statistics for data-driven decisions ✓Branded Tracking Page for a premium self-service tracking experience
Integrations: 🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup 🔗Shopify - Full integration from Order Tracking and Returns 🔗BigCommerce - Full integration from Order Tracking via Zapier App 🔗Netsuite - Full integration via Celigo 🔗Aptos - Full integration from Order Tracking 🔗Direct API Integration - Fully integrate any Ecommerce, ERP, OMS or Marketing platform 🔗Zapier - WeSupply Labs integrates with over 1000 platforms via Zapier 🔗Zendesk - Track Shipments and Start Returns directly from Zendesk. 🔗ScandiPWA - Full PWA solution for Magento 2
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involve.me's answer
involve.me uses AI across the entire form building process. Using involve.me you can utilize AI to create, personalize and analyze forms for any business and use case.
involve.me's answer
involve.me's editor is intuitive, easy to use and does not require any technical knowledge. You can create on-brand forms in no time and tackle complex use cases. Using AI, the process of creating a new form, survey or quiz is fast and simple. Additionally, there are plenty integrations available out of the box and a large template library to get you up to speed with any form, quiz or survey you have in mind.
involve.me's answer
Business across the board use involve.me to boost their online data collection and improve lead generation.
I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.
It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.
I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.
Based on our record, involve.me seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
- Mobile friendly ( I have tried involve.me which I loved but the form is super strange on mobile.). Source: over 1 year ago
I've had pretty good success with Facebook for these kind of user surveys, find a group or groups of the type of users you want to work with and check with the mods/rules that its ok to post surveys. I then use something like typeforms or involve.me to host my questions and make sure there are a few "qualifying" questions throughout the survey to later filter out responses that are a bad fit. Source: almost 2 years ago
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