Software Alternatives & Reviews

Invoca VS Genesys Cloud

Compare Invoca VS Genesys Cloud and see what are their differences

Invoca logo Invoca

Call tracking & analytics software

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Invoca Landing page
    Landing page //
    2023-09-22
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Invoca videos

Invoca Voice Command Remote Control Review:

More videos:

  • Demo - Invoca Call Tracking and Analytics Platform Demo Video
  • Review - Invoca Call Tracking and Conversational Analytics

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Invoca and Genesys Cloud)
Call Tracking And Analytics
Communication
10 10%
90% 90
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Invoca and Genesys Cloud, you can also consider the following products

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.