Software Alternatives & Reviews

InvGate Insight VS Jira Service Desk

Compare InvGate Insight VS Jira Service Desk and see what are their differences

InvGate Insight logo InvGate Insight

Discover and centralize everything you need to know about physical, virtual, and cloud assets in a single platform, laying the groundwork for building a CMDB and a normalized catalogue.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • InvGate Insight Landing page
    Landing page //
    2023-05-20
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

InvGate Insight videos

InvGate Insight: 5-minutes Demo

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to InvGate Insight and Jira Service Desk)
IT Asset Management
100 100%
0% 0
Help Desk
2 2%
98% 98
Asset Management
100 100%
0% 0
Project Management
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InvGate Insight and Jira Service Desk

InvGate Insight Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing InvGate Insight and Jira Service Desk, you can also consider the following products

Kaseya Network Monitor - Intellipool Network Monitor has been renamed to Kaseya Network Monitor.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ManageEngine AssetExplorer - ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets in your network.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nagios - Complete monitoring and alerting for servers, switches, applications, and services