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Intercom on Product Management VS utterances

Compare Intercom on Product Management VS utterances and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Intercom on Product Management logo Intercom on Product Management

The ultimate resource for aspiring product managers

utterances logo utterances

A lightweight comments widget built on GitHub issues.
  • Intercom on Product Management Landing page
    Landing page //
    2023-10-03
  • utterances Landing page
    Landing page //
    2022-03-30

Intercom on Product Management features and specs

  • Comprehensive Framework
    The book provides a thorough and well-structured framework for product management, covering everything from user research to product delivery.
  • Real-World Examples
    It includes numerous real-world examples and case studies that make the concepts more relatable and easier to understand.
  • Customer-Centric Approach
    Emphasizes a customer-centric approach to product development, helping PMs build products that truly meet user needs.
  • Actionable Insights
    Offers actionable insights and practical advice that product managers can readily apply to their daily work.
  • Expert Authors
    Written by experienced professionals at Intercom who bring a wealth of knowledge and firsthand experience to the subject.

Possible disadvantages of Intercom on Product Management

  • Intercom-Focused
    The book is quite specific to Intercom’s methodologies and practices, which may not be universally applicable to all product organizations.
  • Limited Depth in Some Areas
    Some topics might not be covered in as much depth as a reader might need, necessitating further research or reading.
  • High-Level Concepts
    It may lean heavily on high-level concepts, potentially leaving readers looking for more tactical, step-by-step guidance.
  • Assumes Prior Knowledge
    The book assumes a certain level of existing knowledge in product management, which might make it less accessible to beginners.
  • Promotion of Intercom Tools
    There is a noticeable bias towards promoting Intercom’s own tools and services, which might not be relevant to all readers.

utterances features and specs

  • GitHub Authentication
    Utterances uses GitHub issues for comments, meaning users authenticate via GitHub. This can reduce spam and ensures that commenters have a verified identity.
  • Lightweight and Fast
    Utterances is designed to be lightweight and load quickly, benefiting site performance and user experience.
  • Markdown Support
    Since it leverages GitHub issues, users can write comments in Markdown, which many developers and technical users appreciate.
  • GitHub Integration
    Comments are managed through GitHub issues, making them easy to track, moderate, and integrate into your development workflow.
  • Open Source
    Utterances is open source, allowing developers to review the code, contribute, and customize it to their needs.

Possible disadvantages of utterances

  • Dependency on GitHub
    Comments are entirely reliant on GitHub's infrastructure, which means any downtime or issues with GitHub services can affect the commenting system.
  • Limited to GitHub Users
    Only users with GitHub accounts can comment, which may exclude or discourage participation from users who are not developers or familiar with GitHub.
  • No Anonymity
    Because commenting requires a GitHub account, users cannot comment anonymously, which might be a drawback for some communities.
  • Moderation Complexity
    Moderating comments requires managing GitHub issues, which can be cumbersome compared to dedicated comment moderation tools.
  • Feature Limitations
    Utterances is relatively simple and lacks advanced features found in other commenting systems, like rich media support, voting, or detailed analytics.

Analysis of Intercom on Product Management

Overall verdict

  • Intercom is well-regarded for its user-friendly interface and robust set of tools, making it a solid choice for product management. It effectively bridges the gap between customer communication and product development, enabling teams to gather real-time user feedback and improve service delivery. While it might have a steeper learning curve initially, its benefits outweigh the drawbacks for many teams.

Why this product is good

  • Intercom is a popular customer communication platform that provides a suite of tools for product management, customer support, and engagement. It's designed to help businesses communicate more effectively with their customers through messaging, email, and live chat. The platform offers features such as user insights, automated workflows, and customizable messaging, which can be highly beneficial for product managers who want to enhance user engagement and gather actionable feedback.

Recommended for

  • Product managers seeking to improve customer engagement and support.
  • Teams looking to integrate user feedback into the product development process.
  • Businesses wanting an all-in-one platform for improved customer interaction and communication.

Analysis of utterances

Overall verdict

  • Utterances is generally considered a good option for integrating a commenting system.

Why this product is good

  • It is lightweight and doesn't add significant loading time to web pages.
  • Utterances uses GitHub issues to store comments, which integrates well for projects already using GitHub for version control.
  • Installation is straightforward, making it easy to implement on static sites, particularly those generated with Jekyll or Hugo.
  • The comments are stored on GitHub's infrastructure, which is reliable and robust.

Recommended for

  • Developers and bloggers already using GitHub for project hosting.
  • Technical blogs and sites generated with static site generators like Jekyll or Hugo.
  • Users who prefer a minimalistic and efficient commenting system over more feature-rich alternatives.
  • Those looking for an open-source, privacy-friendly commenting solution.

Intercom on Product Management videos

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utterances videos

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SEMANTICS-7: Utterances, Sentences & Propositions

Category Popularity

0-100% (relative to Intercom on Product Management and utterances)

Intercom on Product Management

utterances

Productivity
100 100%
Productivity
0% 0
Social Networks
0 0%
Social Networks
100% 100
User Experience
100 100%
User Experience
0% 0
Project Management
39 39%
Project Management
61% 61

User comments

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Social recommendations and mentions

Based on our record, utterances seems to be more popular. It has been mentiond 51 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom on Product Management mentions (0)

We have not tracked any mentions of Intercom on Product Management yet. Tracking of Intercom on Product Management recommendations started around Mar 2021.

utterances mentions (51)

  • Add Utterances Comment System in Next.js App in App Router
    'use client'; Import { useEffect, useRef } from 'react'; Const Comments = ({ issueTerm }) => { const commentsSection = useRef(null); useEffect(() => { const script = document.createElement('script'); script.src = 'https://utteranc.es/client.js'; script.async = true; script.crossOrigin = 'anonymous'; script.setAttribute('repo', 'shade-cool/article'); script.setAttribute('issue-term',... - Source: dev.to / 11 months ago
  • Converting BlogCFC blog to Eleventy
    Handling New Comments: There are excellent lightweight comment utilities available for managing comments on your eleventy blog. I personally use Utterances, but Giscus is also a great alternative. - Source: dev.to / about 1 year ago
  • Unleash Your Dev Blog: Write More with GitHub Issues as Your CMS
    We can use utteranc.es, a lightweight comment widget built on GitHub Issues to integrate authed comments in our blog. - Source: dev.to / about 1 year ago
  • Blog Comments
    Typically, a comment requires server side code and a lot of messy management. It’s a pain. These comments rely on a tool called utterances. Utterances uses GitHub’s issue tracker which was designed to track bugs, as part of that it includes extensive comment and discussion capabilities. If an issue doesn’t exist, utterances will automatically create that issue for you. It created this issue for the comments in... - Source: dev.to / over 1 year ago
  • How do I use utterances on a static GitHub pages site with no custom theme?
    I've installed utterances on my GitHub repo. I've configured it and given it the appropriate permissions. At the end of setup, it provided me with an HTML script and the following instructions:. Source: over 1 year ago
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What are some alternatives?

When comparing Intercom on Product Management and utterances, you can also consider the following products

The Product Management guide - A book on how to create and ship products that people love

DISQUS - Disqus is a global comment system that improves discussion on websites and connects conversations across the web.

Software Product Management Stack - Resources & tools to help you manage your software product

Commento - A fast, bloat-free comments system to foster discussion on your website

The Product Manifesto - Product Managers face the biggest challenges of our day, which is why our community needs a common set of product principles.

giscus - A comments system powered by GitHub Discussions. Let visitors leave comments and reactions on your website via GitHub!

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