Software Alternatives & Reviews

Intercom App Store VS Helpy.io

Compare Intercom App Store VS Helpy.io and see what are their differences

Intercom App Store logo Intercom App Store

Integrate with Intercom and grow your business

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • Intercom App Store Landing page
    Landing page //
    2023-05-08
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Category Popularity

0-100% (relative to Intercom App Store and Helpy.io)
CRM
63 63%
37% 37
Help Desk
0 0%
100% 100
Productivity
100 100%
0% 0
Customer Support
43 43%
57% 57

User comments

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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom App Store mentions (0)

We have not tracked any mentions of Intercom App Store yet. Tracking of Intercom App Store recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing Intercom App Store and Helpy.io, you can also consider the following products

Outbound Apps by Intercom - Embed apps right inside your messages

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hotline - In-app chat,real-time engagement & self-service for your app

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Semrush App Center - Power your marketing by connecting your apps to Semrush data

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community