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Way easier to wash out a Karen with 25 surveys than it is with 10. Start sending NPS recap emails every time a new survey(s) comes in and include how many promoters you need to get bak to 85% if you're below that. That seems to be the number that will make District or whoever leave you alone. I use this to calculate it quickly. https://delighted.com/nps-calculator. Source: about 1 year ago
Using an online survey tool similar to Survicate, you can go through the detailed investigation, using all needed filters, and obtain the detailer report for use in the future. - Source: dev.to / over 2 years ago
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