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Way easier to wash out a Karen with 25 surveys than it is with 10. Start sending NPS recap emails every time a new survey(s) comes in and include how many promoters you need to get bak to 85% if you're below that. That seems to be the number that will make District or whoever leave you alone. I use this to calculate it quickly. https://delighted.com/nps-calculator. Source: about 1 year ago
All files was pulled into a program called : QLIK, qlik.com is the company and my company uses it for our reporting and our customer's reporting needs. Source: about 3 years ago
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